Front Desk Officer前台款接員
WM HOTEL
- Sai Kung District, Hong Kong
- Permanent
- Full-time
- To check-in/out guests in an efficient and courteous manner according to the hotel standards procedures
- To upsell rooms to maximize revenue and occupancy with guest satisfaction
- To answer telephone enquiries promptly and courteously, take guest messages and process them in an efficient manner
- To carry out the hotel standard procedures in issuing Room Keys to guests
- To handle all incoming and outgoing mail for guest
- To be capable of providing Money Exchange Service for guests
- To handle guest inquiries and to promote hotel facilities to guests whenever possible
- To perform any other tasks as assigned by supervisors
- High School graduate or holding certificate in Hospitality or Hotel Management
- Out-going personality with strong inter-personal communication skill
- Fluent in English, Mandarin and Cantonese is a must
- 1-2 years of hotel Front Office experience preferable
- Fresh graduates are also welcome
- Competitive Pay 可觀薪金
- 5-Day Work Week 五天工作周
- Medical Benefits 醫療褔利
- Discretionary Bonus 酌情性花紅
- On-the-job Training 在職培訓
- Promotion 升遷機會
- Marriage Leave 婚假
- Annual Leave 有薪年假
- Duty Meal 免費膳食
- Compassionate Leave 恩恤假
- Staff Activities 員工活動
- Transportation Allowance 交通津貼
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