Administration Officer / Administrative Assistant, Group Insurance Administration (1 Year Contract)

Sun Life Financial

  • Hung Hom, Hong Kong
  • Permanent
  • Full-time
  • 18 days ago
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Job Description
  • Handle assigned cases of new business and renew policies and ensure the policy contract, endorsements, invoices, member movements including underwriting issue and related administrative service are processed within the service standard and operation procedures and guidelines
  • Handle enquiries and complaint from internal and external customers
  • Coordinate with panel to investigate medical card service from members
  • Check the outputs of subordinates
  • Conduct system testing
  • Control inventories
  • Handle other ad hoc administrative tasks / projects as assigned
Job Requirements
  • University / College graduate with minimum 2 years working experience, preferably in insurance/ financial institutions
  • Professional qualifications such as FLMI / ICA is an advantage
  • In-depth understanding of the insurance industry
  • In-depth knowledge of life and medical products
  • Proficient in both spoken and written English & Chinese
  • Strong customer service mindset
  • Good analytical, interpersonal and communication skills
  • Hands on PC skill in using MS word, excel including Chinese Word Processing
Job Category: Temporary EmployeePosting End Date: 29/08/2024

Sun Life Financial