Sales Manager - MICE
Shangri-La Hotels & Resorts
- Hong Kong
- Permanent
- Full-time
- Be responsible for the servicing and management of all MICE accounts within an assigned area and assist the Director of Sales - MICE in focusing and motivating the team to achieve the room night goals for the respective segment as laid out in the Marketing Plan
- Develop and implement all sales strategies to respective market segment and drives cross-selling target for all hotel properties as a part of COE Sales functions
- Be responsible for the development and maintenance of client database and explore new sources of business by developing new contacts
- Conduct all the sales related activities and maintains excellent relationship with existing accounts and solicits new business
- Secure, analyse, evaluate economic and marketing information on a local and international basis needed for sales operations
- Monitor sales activities of competitors and prepares appropriate strategies for review with DOS - MICE
- Prepare weekly sales call reports, entertainment schedule and weekly call plan
- Work with Events Management Team and other stakeholders to meet and exceed client expectations and follow up client feedback and comments after events
- Promote seasonal packages and any promotion to major supporters
- University graduate in Hospitality Management, Events Management or other related disciplines
- A minimum of 5 years of relevant hotel sales experience in travel markets and MICE
- Experience in account maintenance and development of new accounts
- Pleasant personality with strong communication and negotiation skills
- Strong strategic sales leadership skills
- Well versed in computer applications and hotel sales and events systems
- Excellent command of written & spoken English, Cantonese and Putonghua