Helpdesk Agent (Shek Mun, immediate available)
- Sha Tin District, Hong Kong
- Permanent
- Full-time
Posting Date: 2025-09-05CL Technical Services LimitedCL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job!Helpdesk Agent (Shek Mun, immediate available)Job Duties:
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- F.5 or above
- Good command of both spoken and written English, Cantonese & Mandarin is a must
- Good interpersonal skill, telephone manner and service attitude
- On the job training will be provided
- HK Permanent Resident is required
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