Assistant Vice President, Voice Product & Roaming
HKT
- Hong Kong
- Permanent
- Full-time
- To work closely with technical teams to identify the suitable cost/time-effective approach for on-time deliverables in good quality.
- To be a domain expert to provide professional advice to Marketing Team and training to Customer Service Team to facilitate acquisition and streamline service support.
- To Manage and justify the cost for new product development and maintenance. Review time-by-time, and look for better ways to get things done.
- To Design, generate and analyze performance reports, for service monitoring. Identify and advise for the steps forward.
- To conduct market research. Discuss with stakeholders. Consolidate ideas to formulate the service detail and convert into solid requirement.
- To Supervise, and give guidelines to teammates to achieve different company goals
- Degree holder in Information Technologies, Computer Science/Engineering, Telecommunication, IT or equivalent with professional accreditations
- At least 7-8 years relevant experience in service/product development. Candidates with less experience will be considered as Senior Manager
- Good understanding in two or more below are definitely helpful for performing the role
- Mobile network architecture, regards to voice and roaming service
- SIP, VoIP technology
- Handset product and service development
- SIM technology and development
- Enthusiastic in studying and adopting new technology and IT knowledge.
- Attention to detail, especially in user experience perspective
- Have experience in communicating and working with technical teams.
- In-depth knowledge in VoLTE, 5G SA, and Artificial Intelligence is definitely an advantage.
- Passionate to create.