Service Officer, Field Works Control Centre
HKT
- Hong Kong
- Permanent
- Full-time
- Assign daily installation and restoration jobs through operating support system
- Resolve enquiry from internal and external customers for order and appointment status
- Assist team supervisor in regular report coordination and administration task
- Perform UAT for new systems & products if needed
- F.5/ DSE/ Diploma holder or above with min. 1 year relevant working experience in customer services is preferable
- Knowledge of voice & broadband services/products and field working procedures would be an advantage
- Initiative and good communication skills with customer-oriented mindset
- Able to work independently and proactively
- Good PC skills for Microsoft Office
- Fresh graduates are also welcome