Service Officer, Field Works Control Centre

HKT

Hong Kong
Permanent
Full-time

1 month ago

Your role

Assign daily installation and restoration jobs through operating support system
Resolve enquiry from internal and external customers for order and appointment status
Assist team supervisor in regular report coordination and administration task
Perform UAT for new systems & products if needed

To succeed the role

F.5/ DSE/ Diploma holder or above with min. 1 year relevant working experience in customer services is preferable
Knowledge of voice & broadband services/products and field working procedures would be an advantage
Initiative and good communication skills with customer-oriented mindset
Able to work independently and proactively
Good PC skills for Microsoft Office
Fresh graduates are also welcome

Work Location: Hong KongWe offer competitive salary package with attractive benefits, including no less than 14 days Annual Leave, Medical Insurance and Discretionary Bonus. If you have the desire for an exciting and rewarding career, please click APPLY NOW or apply by sending your resume immediately to , quoting your present and expected salary.HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies (www.hkt/privacy-statement), a copy of which will be provided immediately upon request.Ref ID: 49381Location:Hong Kong, HK, HKBusiness Unit: EngineeringFull Time/ Part Time: Full TimeJob Function: Customer ServiceFeatured Job Category::

HKT

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