Established in 1977, ATAL Engineering Group (“ATAL”) is a leading electrical and mechanical (“E&M”) engineering and technology service provider, with headquarters in Hong Kong and operations in Macau, Mainland China, the United States and the United Kingdom. Serving a wide spectrum of customers from public and private sectors, the Group provides multi-disciplinary and comprehensive E&M engineering and technology services in four major segments, including Building Services, Environmental Engineering, Information, Communications and Building Technologies (“ICBT”) and Lifts & Escalators.At ATAL, we empower our people through our “Supportive and Caring” culture and working environment so that they could develop their competence and well-being at work and beyond.We invite talents who aspire to open a new and challenging career page and are passionate in developing their career further. For more information, please visit our website https://www.atal.comResponsibilities:Distribute tasks to site teams and monitor each task through to completionRecord staff and system fault requests on the helpdeskProvide administration support to on-site FM teamProvide information and take booking from internal staff and external client for reservation of facility/service such as conference room and meetingProvide a friendly and professional point of contact for staff for any queries or concernsWork closely with FM team to develop and enhance the quality of service and reporting processesLiaise with wider team members to ensure the vest resolution, consistent with the contractRequirements:High/advanced diploma in Business Admin/Facility/Property Management/Business Administration or equivalentAt least 3-5 years’ solid working experience in Customer Service/ Property / Facility management, preferable in sizable companiesExperience in customer service, proactive and friendly attitude are preferableGood communications and interpersonal skills, able to interact effectively with people at all levelsMature, proactive, self-motivated, well-organised and independent working attitudeExcellent command in both written and spoken English, Cantonese and MandarinProficient in using MS OfficePlease click the Apply Now button to send your full resume stating relevant job reference, present and expected salary and availability.Personal data collected will be treated in strict confidence and used for recruitment related purposes only.