EAST Hong Kong - Assistant Marketing & Communications Manager

Swire Hotels

  • Taikoo Shing, Hong Kong
  • Permanent
  • Full-time
  • 28 days ago
EAST Hong KongLocated in the neighbourhood of Taikoo Shing, a perfect mix of laidback bustle on Hong Kong Island's east side, EAST Hong Kong is surrounded by multinational businesses, creative companies and a community teeming with energy. From our sunlit guests rooms and breezy pool deck to the lively buzz of Domain and the iconic views at Sugar, you’ll find a warm welcome at EAST.While we do our best to review every application, if you haven’t heard from us within six weeks, it likely means we’ve moved ahead with other candidates this time. Rest assured, anything you share with us stays confidential and is used only for recruitment purposes.Here at EAST Hong Kong, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.Ready to join us at EAST Hong Kong?Located in the neighbourhood of Taikoo Shing, a perfect mix of laidback bustle on Hong Kong Island's east side, EAST Hong Kong is surrounded by multinational businesses, creative companies and a community teeming with energy. From our sunlit guests rooms and breezy pool deck to the lively buzz of Domain and the iconic views at Sugar, you’ll find a warm welcome at EAST.Job OverviewReporting to the Assistant Director of Marketing & Communications, the Assistant Marketing & Communications Manager with a strong background in restaurants and hotels. This role will focus on collaborating with operational teams and liaising with partnerships to enhance awareness and promotion of our hotel rooms and restaurants through creative digital marketing strategies.Key ResponsibilitiesWelcome to the core of what being an Assistant Marketing & Communications Manager is all about!Here's the quick lowdown on what you'll do day-to-day:
  • Collaborate with restaurant operations teams and sales to develop and implement targeted marketing campaigns that boost visibility and drive traffic.
  • Manage online listing or booking platforms to optimise listings and enhance customer engagement.
  • Reach out to media and KOLs to promote our hotel and culinary offerings.
  • Work with digital marketing agencies and develop paid media plans to promote our rooms and culinary offerings.
  • Coordinate promotional events and special campaigns in partnership with operational teams and external partners.
  • Analyze market trends and customer feedback to refine marketing strategies and enhance performance.
  • Monitor and report on the effectiveness of marketing campaigns, providing insights for continuous improvement.
  • Manage relationships with external vendors, including digital marketing agencies and graphic designers.
RequirementsHere's exactly what you need to excel in this role:The Non-Negotiables (Must-Haves):
  • Bachelor’s degree in Marketing, Business, or a related field. Strong understanding of paid media strategies and digital marketing tools.
  • 3+ years of experience in marketing within the hospitality industry, specifically with a focus on restaurants and hotels. Well-connected in the F&B industry with media and industry leaders. Candidate with less experience will be considered as Senior Marketing & Communications Executive.
  • Excellent communication skills, with the ability to work effectively with operations teams.
The Cherries on Top (Nice-to-Haves):
  • Keen awareness of current trends in the restaurant and hotel industries.
  • Proficient in data analysis and reporting.
We've kept it short and sweet – just the essentials you'll need.What We're Looking For: The Soul Behind the SkillsetSkills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.BenefitsFor Every Member of Our Family:
  • Dine at our team dining hall and save on meals!
  • Speak up & put your own ideas into actions. Think differently!
  • Enjoy an appreciative & supportive culture that allows you to be your best self.
  • Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!
  • Enjoy an annual, paid Well-being Leave, a day for you to look after yourself, be healthy and be happy!
We offer attractive benefits and excellent career development opportunities to our team members.
Want to be one of us? Please send us your CV.
Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.Swire Properties Hotel Management Limited

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