
Senior Client Manager Life & Health
- Hong Kong
- Permanent
- Full-time
- Lead the Life & Health (L&H) and Medical business for your accounts in the Hong Kong and Taiwan market, including the development of go-to-market strategies, business planning, KPI monitoring, and accountability for account management, experience and financial performance.
- Build and nurture strategic relationships with C-suite executives and decision-makers at assigned client organizations
- Originate new business opportunities and lead cross-functional teams to deliver differentiated solutions that align with clients' strategic growth objectives
- Support product innovation development, solutions sales, and thought leadership initiatives
- Monitor in-force portfolio performance by reviewing emerging experience, executing treaty actions as needed, identifying trends and risks, and implementing targeted remediation plans when necessary
- Ensure treaty operational excellence by leading cross-functional teams to deliver optimal account management, from onboarding to claims audits
- Contribute to the broader APAX Market Unit in cross-market initiatives and our regional sales community
- Provide coaching and development support to junior team members
- Minimum of 10 years of relevant experience in life (re)insurance.
- Outgoing and confident, with strong communication and negotiation skills. A self-starter and problem-solver with an entrepreneurial mindset and the ability to think on your feet.
- Balanced risk management perspective, capable of driving business origination while maintaining vigilance towards emerging risks.
- Technical fluency and commercial awareness across the end-to-end treaty lifecycle.
- Good understanding of Life & Health insurance products in the market.
- Able to interpret experience studies and actuarial data and identify broader trends that may require actions.
- Possess a strong understanding of valuations, profitability, and experience analyses and understand their implications on the balance sheet.
- Results-driven and collaborative, with the ability to perform under pressure.
- Excellent command of English; proficiency in Cantonese is an advantage.
- Willingness to travel as required (up to 10%).
Reference Code: 135021