Senior / Front Desk Agent

Causeway Bay, Hong Kong
Permanent
Full-time

26 days ago

Are you prepare to go beyond the Borders?In Charterhouse Causeway Bay, we always look for innovative and dynamic people to go beyond borders. As we are a hotel which goes beyond borders in service, we are keen to develop our people in 10 aspects:

Caring - energizes and show our care
Commitment - pledge to service with actions ensuring the effect
Communication - active listening with proactive responses
Create Impression - an impression with a smile will last forever
Engaging - interacting with customer to improve relationship
Innovative - thinking outside the box to improve shills and products
Passion - loving your job that create self-fulfillment
Responsibility - taking the action in exceeding customer expectations
Service Attitude - a learned behavior to make things right from beginning
Teamwork - together we shall be more efficient and productive

Duties

Acknowledges and welcomes guests as soon as guest approaches the reception
Perform check-ins and check-outs efficiently
Perform cashiering functions efficiently

Requirements

Holder of Diploma in Hotel Management or equivalent
Good communications skills and outgoing personality is an advantage
Good command in spoken and written English and Chinese

We offer attractive remuneration package and opportunity to work in a fun and interactive environment.Join UsIf you are interested, please send your CV to Human Resources and Training Department.Address: 209 – 219 Wanchai Road, Wanchai, Hong Kong.Tel : (852) 2892 3310Email : [email redacted, apply via Company website]The personal data provided in your application will be used for recruitment purpose only and will be treated in accordance to the Personal Data (Privacy) Ordinance.

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