Job descriptionSome careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.We are currently seeking a high calibre professional to join our team as a Senior Product Designer.Principal ResponsibilitiesIn this role you willInfluence our vision, strategy, and roadmap to help position HSBC at the forefront of customer experience designElevate design quality and practice, championing design thinking, and facilitating a culture of excellence and accountabilityEnsure the highest standard of craft, clarity and creativity, across user experience (UX), user interface (UI) and user experience (UX) Writing, whilst working alongside a global team of Product Designers and supporting disciplinesAbility to translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiencesConduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value, ensuring the voice of the customer is embedded in every decision.Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycleRealize the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differencesRequirementsTo be successful you will needProven experience designing digital products and services, with strategic responsibility and impact or connecting decisions to business and customer goalsA strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomesExpertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architectureExperience in complex, regulated environments-ideally financial servicesWorking knowledge of accessibility standards and inclusive designConfidence mentoring others and contributing to a culture of growth and excellenceOpening up a world of opportunityHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hongkong and Shanghai Banking Corporation Limited.
