Global Implementation Manager

• The function is responsible for ensuring effective delivery of Securities Services Products (primarily Custody, Clearing & Fund Services) from the point of client mandate through to delivery and stabilisation.
• Client are primarily large financial institutions but not limited to.
• Direct reports in the Hong Kong market, matrix management for remaining GCNA markets.
• Strong Project management disciplines.

• Responsible for logging tracking, governance & delivery of new business through the client implementation process.
• Product delivery & enablement.
• Delivery of technical channels to the Client including API's, H2H, S2B including training
• Supporting the senior implementation mangers with the delivery of complex client mandates
• Assisting with the delivery of the project change delivery framework and methodology
• Project managing the implementation of new client business.
• Coordinating and supporting UAT scoping and requirements to facilitate the delivery of new client mandates
• General MIS collation and creation for departmental tracking against KPI's.
• Execute project administration tasks.
• Expectation is that the Regional Head will also directly manager complex client mandates themselves.

• Closely liaises with all key stakeholders involved in the implementation process, which include:

• internal entities such as FSS Sales, Product, Operations, Client Solutions, Prime Services, Financial Markets, Relationship Managers, Client Coverage, DCDA, Customer Integrations (CUI), Technology, Legal and Compliance.
• external entities as appropriate

• Embeds Here for good and Group's brand and values,
• Performs other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Act as a role model, behaving with integrity and demonstrating exemplary conduc

• Project Management
• Securities Services knowledge
• Operational Awareness
• Legal Framework and relationships

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Standard Chartered