About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?What you'll do :Manage, plan and execute global IT strategyManage and lead IT teams in North AsiaOptimize IT investment and IT operating cost, plan and prioritize resourcesEnsure technical problems are resolved in a timely and cost-effective mannerEnsure that all IT policies and procedures are compliant with regulatory requirementsEnsure that technology standards are maintained locally and regionallyEnhance overall quality of IT services and deploy day-to-day tech projectsManage and develop key relationships with internal stakeholders and external vendorsExplore new technologies, be able to grasp latest industry and market trendsTroubleshoot network infrastructure-related issues and interact to discuss projects, technology solutions and respond to questions on systems and technologies.What you'll need :Degree holder in Computer Science, Computer Engineering, Information Systems or related disciplinesGood command of English. Good command of Mandarin is a plusA minimum of 8 years of relevant experience required, with at least 3 years as manager Technical requirementsFamiliar with corporate networking architecture and equipment, understanding of VPN and other networking technologiesExpert knowledge of G-Suite applications, and experience with a wide range of systems (Jamf, MS Intune, Office 365, Jumpcloud, Workato), on Mac/Windows/iOS/Android environmentsGood knowledge on ERP systems, cyber security threats, system development processes, IT general controls and infrastructureProven experience in project management lifecycle is a plusKlook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.
