Responsibilities:Handle hands-on project management and system architecture activities to ensure AI systems are implemented in a timely and well-managed mannerLearn and master product features and acts as application specialist to present our product values to clientsGather user requirements and translate them into actionable items for implementationPrepare project/ product document such as User requirement document, Use cases, User Manual, UAT Test Plan etc.Receive and manage clients’ reported issues and provide initial investigation and response to the clientTrouble shoot on issue by analyzing error log and keep track of issue status and follow up in well mannerWork across multiple internal teams and external partners to ensure project successOffer professional user training and support to clients on our enterprise productsKeen on learning, fast on picking up new technology and applying them in projects with practical deliverablesRequirements:Bachelor’s degree in any relevant disciplines (Finance, Business Management, Project Management, Information System or Computer Science)Minimum 2+ years of experience as consultant/support role in application/software project delivery, experienced canddiates will be considered as Senior Business Analyst or Associate Project ManagerSound knowledge on SaaS product, cloud/ on-premises hosting, project management approach and web/ app application is an advantageExcellent communication and presentation skillsFluent in English, Cantonese, and MandarinFresh graduate with passion in the digital industry will also be consideredAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.