Senior Facility Officer - Luxurious Residential Building in HK Island
Jones Lang LaSalle
- Central, Hong Kong
- Permanent
- Full-time
- Monitor the day-to-day operations of the portfolio.
- Report and schedule contractors for preventative maintenance to limit the downtime for all critical equipment.
- Deal with emergency and arrange ad-hoc repair.
- Follow established escalation procedures and incident reporting procedures.
- Maintaining accurate records of facility activities, reporting etc.
- Ad-Hoc duties assigned by Department Head
- Assist Facilities Manager to ensure a safe residential environment, including arranging ad-hoc repairs, monitoring landscaping service and cleaning service.
- Vendor management and assistance to evaluate the contractors’ service performance.
- Customer Service / Client Relationships.
- Keep good communication with clients and users.
- Ensured Key Operations Procedures are followed to ensure service standards are maintained.
- Keep good communication and have the regular meeting with clients / service providers.
- To assist client / Facilities Manager monthly reports.
- Supervise the vendor workers performance.
- Any other duties assigned by the Facilities Manager.
- Degree holder in any disciplines
- 3 - 5 years’ relevant experience
- Working experiences in customer service will be an advantage
- Good command of spoken Cantonese and English
- Great interpersonal skill
- A good team player, independent, flexible and detail -minded
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