
Data Center Operations Engineer
- Chai Wan, Hong Kong
- Permanent
- Full-time
- Provide simple technical support services including: Data Centre operations and service provisioning
- Assist to equipment setup and decommission in the rack
- Perform smart hands of customer request and tape backup Services
- Perform general Incident handling and escalation to upper tier
- Update equipment inventory management system and rack information.
- Perform vendor co-ordination, arrange onsite access
- Follow procedures, instructions and checklists to complete tasks with good quality
- Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner
- Other duties as assigned by supervisors
- HKCEE/ DSE or above. IT-related qualification is an advantage
- Minimum 1 year working experience in computer operation
- Experience in UNIX, Linux, IBM AS400 or Windows operation an advantage
- Understanding of data centre concepts (Space, Power, Cooling)
- Experienced in data Centre facility, cabling and network fault recovery, etc will be an advantage
- Possess professional certificates (i.e. CCNA, CDCP, ITIL) is definitely an advantage
- Good communication and interpersonal skills
- Willing to perform 24x7 shift duty
- Able to work independently
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