
Senior Group Manager, Non-Financial & Operational Risk Management
- Hong Kong
- Permanent
- Full-time
- Lead, drive and manage the Group’s non-financial & operational risk management methodology / framework (incl. risk taxonomy, control library and risk appetite), policies, and standards, by ideating and implementing forward-thinking and innovative approaches to risk management. Maintain awareness of best practices in the industry for non-financial & operational risk management.
- Thorough understanding of non-financial & operational risk environment for a portfolio of LBUs. Coordinate the Group-wide Risks and Controls Self Assessment activities. Oversee and maintain a “dynamic” Risks and Controls Assessment process, together with independent challenge, for a portfolio of LBUs.
- Detailed review and provide valuable insights on internal operational risk incidents (incl. risk appetite events) for a portfolio of LBUs. Ensure investigations are appropriately completed, root causes are identified, gaps / issues are mitigated, and actions are comprehensive with tracking to implementation.
- Support the Group-wide delivery of the annual non-financial & operational risk capital assessment (i.e. Scenario Analysis).
- Provide ad hoc support to Head Office and Local Business Units to advance non-financial risk management skills and risk awareness. Where necessary, conduct operational risk training (incl. practices, processes and systems / tools).
- Lead and drive non-financial & operational risk management projects when required in pursuit of the Group’s / department’s strategic goals.
- Bachelor / Master’s Degree with relevant professional qualifications.
- Strong stakeholder management skills with a collaborative approach and ability to command the trust and buy-in of senior stakeholders. Ideally having existing relationship management responsibilities with senior stakeholders in the current role. Proven negotiation and influencing skills.
- Operational / non-financial risk and internal control professional with strong financial services knowledge, preferably in insurance.
- Strong written and verbal communication skills including presentation and facilitation capabilities.
- Strong management ability, and a demonstrable track record of commercial / delivery success. Results-orientated.
- Strong conceptual and strategic thinker with the ability and vision to see the big picture.
- Flexible skill set across multiple non-financial risk disciplines.
- Experience in change and transformation with demonstrated flexibility and agility.
- Intimate knowledge of the application and components of a strong non-financial risk framework.