Shangri-La Group - Hong Kong RegionRenowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest's needs.As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.We are looking for a Host / Hostess - Shang Palace / Cafe Kool / Nadaman based at Kowloon Shangri-La, Hong Kong!As a Host / Hostess, we rely on you to:
Greet and serve guests in a professional manner
Answer telephone enquiries, handle reservations and confirm daily booking
Responsible for table arrangement to ensure smooth restaurant operation
Assist the Restaurant Manager in maintaining guests' records in the system
Ensure adequate menus for all meal periods are in clean and presentable standard at all times
Assist to menu printing and related administration work
Perform any other duties or special projects as assigned by the supervisors
We are looking for someone who:
3 years related restaurant experience is required
Experience in hotels & clubs
Good communication skills in both English and Chinese
Knowledge and experience in using booking system is an advantage