Senior System Analyst (Retail / O2O) - IC
- Fo Tan, Hong Kong
- $40,000 per month
- Permanent
- Full-time
- Developing System and provide operation support in Retail Technology and Corporate Systems with a team of IT professional in specific Business Unit.
- To achieve project delivery, enhancement and operation support in Retek, Warehouse, Finance, BI, CRM and Retail Technology Corporate Systems
- Develop technical specification according to the requirement. Review impact on technical and functional side for integration with different systems
- Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
- Monitoring the roll-out of new software applications to ensure there are no problems.
- Troubleshooting and resolving any problems with business application software.
- Training employees on the use of any new software applications and maintaining a good work atmosphere.
- Maintaining up-to-knowledge of the latest software developments
- Focus on the successful achievement of time, quality and cost in order to deliver solutions to the business
- To capture and prioritize the risks and issues that arise during the project, drive resolution of the issues and mitigation of the risks.
- To manage quality assurance workforces to conduct various technical testing (e.g. system test, integration test, performance test, etc) and assist User Acceptance Test for all Technology projects
- Providing technology support to Business Unit and enabling business initiatives and connecting all the user departments to go through the journey in Digital Transformation.
- Working with business users to understand and translate business requirements into business and technical specifications.
- Working with Group Core System Team in system design, business operations and other relevant user departments in operation flow, data flow, training and control processes.
- Creation and Execution of test plans required for the new functionalities
- Develop the deployment plan and roll out system to stores
- Provide guidance and resolution on wide range of technical and non-technical customer issues covering all the applications running in the backend
- Standby on 2nd tier Store System Support (On Shift Basis)
- University (or college) graduate in Information Technology, Computer Science or relevant discipline
- Strong experience in IT field including application design and development, implementation and post implementation support particularly in retail industry. Strong technical candidates without retail experience will also be considered
- Work experience on large scale ERP, Retail or Supply Chain system, easy to admire of operational requirement
- Knowledge with Oracle DB and related products and ecommerce platform
- Strong interpersonal skills with the ability to work in a team and independently
- Good communication in English and Cantonese both written and spoken with spoken Mandarin will be an advantage.
- Great Passion in Smart Retail Trend, self-motivated and enjoy taking new challenges, enjoy team work
- University (or college) graduate in Information Technology, Computer Science Engineering or relevant
- 3 to 4 years in rollout and support ERP system preferable in warehouse management system, inventory management system or logistic system.
- Solid experience in project implementation
- Previous experience in FMCG sector is preferable.
- Technical knowledge and experience in Oracle technology set, Oracle Database, PL/SQL, Python, C#, Microsoft.NET, MS SQL, Windows Server, Windows Command Scripts
- Strong interpersonal skills, analytical mind and troubleshooting skills. Can work in a team and independently
- Good communication in English and Cantonese, both written and spoken with spoken Mandarin will be an advantage