Claims Officer
International Administrators Ltd
- Wan Chai, Hong Kong
- Permanent
- Full-time
Posting Date: 2025-08-19International Administrators LtdClaims OfficerMain Responsibilities- Adjudicate claims according to policyholder's policy provisions and approves claims up to allowable limit of approval in a professional and effective manner within the turnaround time;- Handle GOP request from insured, brokers, network facilities or emergency assistance company for outpatient and inpatient cases;- Cooperating with emergency assistance company for emergency cases during and outside of office hours;- Handle inquires and complaints from regional offices and Customer Services Department;- Handle outgoing claims advice to customers, brokers and regional offices;- Coordinating with regional offices and Finance Department in delivery of claims payment to client and medical providers;- Monitor claims input by regional offices.- Assist Claims Manager to undergo UAT in system enhancement; and- Carry out ad-hoc duties as assigned by the Company.Requirements- Tertiary education or above;- 3-4 years Claims management experience;- Knowledge in insurance principles;- FLMI and/or medical knowledge would be an asset;- Good communication skills with fluency in spoken and written English;- Good PC skills in MS Word and Excel; and- Fresh graduate is welcome. Candidate with less experience may be considered for the position of Assistant Claims Officer.We offer competitive remuneration package. Potential candidates may send detailed resume with CURRENT & EXPECTED salary and EARLIEST AVAILABILITY to us by clicking "Quick apply".(All personal data collected will be used for recruitment purpose only.)
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