System Administrator (Permanent / 2-Year Contract) (Technical Services Dept / Metering Branch) 系統管理員 (長期 / 兩年合約)
CLP
- Sham Shui Po District, Hong Kong
- Permanent
- Full-time
- Perform meter data validation, estimation and editing (VEE) operation to resolve exceptions triggered by systems
- Timely deliver meter data for billing and other services, e.g. Smart Energy Online (SEO), Demand Response Event etc
- Perform daily operations on various meter reading management systems, e.g., Customer Care & Marketing System (CCMS), Meter Data Management System (MDMS), Strategic Metering Platform (SMP) and meter reading handheld systems etc
- Manage work schedules to ensure timeliness of meter data collection and exception handling for all CLP customers
- Review and handle reported meter events and/or abnormalities and take necessary follow up actions
- Maintain metering operation performance to ensure compliance with established service standards
- Analyze meter data and initiate projects to improve operation efficiency
- Propose, design and conduct user acceptance tests (UAT) for various system upgrade and enhancement
- Develop and review procedures, guidelines and training materials to support operations
- Perform any other duties assigned by supervisor as and when required
- Higher Certificate / Higher Diploma in Computer Science / Information Technology / Electronic / Electrical Engineering or Professional Diploma in Power Engineering or equivalent plus 2 years' relevant experience OR Diploma in Computer Science / Information Technology / Electronic / Electrical Engineering or Diploma in Power Engineering or equivalent plus 4 years' relevant experience
- Knowledge in data analytic is preferable
- Experience in IT systems enhancement and metering project is preferrable
- Knowledge and experience in metering operations, SAP, Oracle and Power BI/ Power Automate / Python is preferable
- Good command of spoken and written English and Chinese
- Team player with good analytical mind and fast learning ability; mindful to details and flexible to take up ad-hoc duties