Global Custody Asset Servicing & Proxy Support - Associate
JPMorgan Chase
- Kwun Tong, Hong Kong
- Permanent
- Full-time
- Ensure timely and accurate completion of Control checkpoints, Client Instructions and Queries on a daily basis. Escalation to internal and external parties whenever required.
- Review and, where necessary, update existing processes or procedures to minimize risk and improve the operational environment.
- Act as supervisor and controller in the team to ensure all risks aspect are being mitigated
- Reconcile, validate votes from Proxy vendors to ensure meeting information announced to the client is accurate. Escalation to Proxy vendors where required.
- Provide support, guidance and training to share knowledge and strengthen the team to enhance global client experience.
- Act as a single point of contact for internal and external stakeholders to ensure timely issue resolution on corporate actions and proxy queries.
- Minimum of 3 years of industry experience, with proven solid experience in day-to-day operation processing.
- Financial Services background within a Custody or Investment Bank Asset Servicing experience (Income / Corporate Actions / Proxy Voting) environment.
- Maintain high accuracy rate, be able to validate input and identify exceptions.
- Exhibit strong analytical skills coupled with independent and reliable decision-making mindset including taking the initiative to take lead in order to drive change and continuously enhance controls.
- Strong communication skills, articulate key risk and challenge of daily processing to management.
- Proven experience in driving various process enhancement and digital tools initiatives globally and regionally.
- Successful performance in a risk-based environment with a proven track record of risk reduction.
- Track record of working in a changing environment with the experience of learning, documenting and implementing new processes efficiently.
- Flexible, follow tight deadlines, organize and prioritize work and comfortable to deal with pressure and fast-paced environment
- Proven record in handling / execution of performing UAT testing for new application
- Experience of market processes / requirements
- Involve in multiple process changes and enhancement