Global Custody Asset Servicing & Proxy Support - Associate

JPMorgan Chase

  • Kwun Tong, Hong Kong
  • Permanent
  • Full-time
  • 1 month ago
Job Description:Welcome to J.P. Morgan Chase! Are you looking for an opportunity to interact with other global partners such as the middle office teams, client service manager, product partners, and other regional processing teams in the Line Of Business on daily operational matters including monitoring, analyzing and advocating continuous improvement of the service delivery relationship between JPM and the client by leveraging various systems and digital tools across the organization? You have foundAs the Global Custody Asset Servicing & Proxy Support - Associate in Securities Services, you will be part of the team which processes all types of corporate action events in APAC markets and be responsible to perform the oversight and governance for Proxy voting services to our clients. You will manage the entire lifecycle of the corporate action event from event announcement, instruction reconciliation, until the completion. You are also responsible to ensure that the client votes on proxy events are accurately recorded in market through the oversight process.Job responsibilities
  • Ensure timely and accurate completion of Control checkpoints, Client Instructions and Queries on a daily basis. Escalation to internal and external parties whenever required.
  • Review and, where necessary, update existing processes or procedures to minimize risk and improve the operational environment.
  • Act as supervisor and controller in the team to ensure all risks aspect are being mitigated
  • Reconcile, validate votes from Proxy vendors to ensure meeting information announced to the client is accurate. Escalation to Proxy vendors where required.
  • Provide support, guidance and training to share knowledge and strengthen the team to enhance global client experience.
  • Act as a single point of contact for internal and external stakeholders to ensure timely issue resolution on corporate actions and proxy queries.
Required qualifications, capabilities, and skills
  • Minimum of 3 years of industry experience, with proven solid experience in day-to-day operation processing.
  • Financial Services background within a Custody or Investment Bank Asset Servicing experience (Income / Corporate Actions / Proxy Voting) environment.
  • Maintain high accuracy rate, be able to validate input and identify exceptions.
  • Exhibit strong analytical skills coupled with independent and reliable decision-making mindset including taking the initiative to take lead in order to drive change and continuously enhance controls.
  • Strong communication skills, articulate key risk and challenge of daily processing to management.
  • Proven experience in driving various process enhancement and digital tools initiatives globally and regionally.
  • Successful performance in a risk-based environment with a proven track record of risk reduction.
  • Track record of working in a changing environment with the experience of learning, documenting and implementing new processes efficiently.
  • Flexible, follow tight deadlines, organize and prioritize work and comfortable to deal with pressure and fast-paced environment
Preferred qualifications, capabilities, and skills
  • Proven record in handling / execution of performing UAT testing for new application
  • Experience of market processes / requirements
  • Involve in multiple process changes and enhancement
About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

JPMorgan Chase