About FWD GroupFWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock code 1828.For more information, please visitFor more information about FWD Hong Kong, please visit .OverviewAs the Manager of Operation Risk (Transaction Monitoring), you will assist the Senior Manager to manage the design, implementation, and governance of AML transaction monitoring (“TM”) controls across Life Operations (“LO”). You will be responsible for ensuring TM rules are effective, data-driven, and aligned with regulatory expectations.The Job1. TM GovernanceManage the TM rule lifecycle including design, testing, validation, and periodic reviewFacilitate centralized governance of TM rules across LO and ensure alignment with Compliance, Finance, channels and ITConduct regular reassessments of TM rule thresholds and parameters to reflect evolving ML/TF risksEnsure TM controls are embedded in procedural manuals and aligned with regulatory guidance from the Insurance AuthorityPartner with Compliance to conduct red flag mapping and end-to-end validation of the TM framework2. Alert Management & EscalationOversee TM alert handling procedures, ensuring timely investigation, documentation, and escalation of suspicious transactions to Compliance and MLROEstablish standardized guidelines for TM alert clearance and ensure audit trails are maintainedCoordinate transaction review exercises and retrospective reviews to identify historical suspicious activity and support STR filings3. System Oversight & Data IntegrityCollaborate with Compliance and IT to ensure TM system (Financial Crime Risk Management system) is properly configured, maintained, and monitoredValidate system logic and data ingestion processes to prevent alert failures and ensure full coverage of scenariosSupport enhancements to TM dashboards and MI reporting for senior management and governance committees4. Quality Control & TrainingPerform quality assurance reviews on TM alertsSupport training and guidance to LO on TM protocols, red flags, and escalation procedures5. Support ad-hoc tasks and projects as assignedThe PersonDegree holder in Accounting, Data Analytics, Finance, Information Systems, Risk Management, Statistics, or related disciplinesMinimum 5 - 8 years of experience in life insurance/FI operations, compliance or consultingFamiliar with AML transaction monitoring systems, rule design, and alert governanceKnowledge of AML controls and regulatory frameworks is an advantageAnalytical mindset with strong problem-solving skillsDetail-oriented with the ability to work independently and collaborativelyConfident in working with cross-functional teams and senior stakeholdersGood communication skills in both written and spoken English and ChineseWe offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.
