Regent Experience Agent - Airport
Regent Hong Kong
- Hong Kong
- Permanent
- Full-time
- Greet guests for both arrival and departure at the airport
- Assist guests with all inquiries in connection with hotel services, hours of operations and in-house events and directions
- Perform the work in a safe and efficient manner in compliance with government regulations and policies
- Provide superior customer service experience
- Handling guests’ enquiries, baggage, parcels and transportation arrangement
- Communicate with the Regent Experience team for all related issues and happenings at the airport
- To continuously lead from the front and set exemplary standards
- Minimum 1-2 years’ relevant working experience in a sizeable luxury hotel
- Must speak Cantonese and English, Putonghua is preferred
- High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills
CTgoodjobs