Operations Assistant / Operations Officer (Fresh Graduates are welcome)
Luk Fook Financial Services Limited
- Hong Kong
- Permanent
- Full-time
- Liaise with team staff to ensure smooth running of daily operation supporting the business
- Provide service requests and enquiries from external parties such as clients and channels, as well as internally with our sales team in a professional manner
- Liaise with the team to provide operation support on new business and post-sale services and follow up timely
- Maintain and ensure accurate record with providers of client information, business application status including renewals and claims follow up
- Liaise with management and other internal departments to assist in the development of strategic plan for operational activities and prepare operation plan for project implementation
- Improve procedures and policies in support of company goals by formulate and implement efficiency procedures
- Work with Compliance team to ensure all processes are compiled with related regulations
- Any ad-hoc duties as assigned
- Diploma in a related discipline or other relevant qualifications
- Working experience in Insurance brokerage/insurance company
- IIQE qualification is an advantage
- Proficient in MS Office especially Word, Excel and PowerPoint
- Communication skills in English, Mandarin and Cantonese (spoken & written)
- Strong sense of responsibility, well organized, self-motivation, good team player and able to work independently under pressure
- Candidates with more experience may be considered for an officer role
- Fresh graduates are welcome
- Immediate available is preferred
- Additional leave
- Medical Insurance
- Paid sick time
- 1. Which of the statements best describes your right to work in Hong Kong?
- 2. Which of the Microsoft Office products are you experienced with?
- 3. What's your expected monthly basic salary?
- 4. How much notice are you required to give your current employer?
- 5. How many years' experience do you have as an Operations Support Role?
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