IT Support Engineer (5/5.5 days)

Automated Systems (HK) Ltd

Central, Hong Kong
Permanent
Full-time

9 days ago

Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 40 years of successful business in Hong Kong and surrounding regions with our customers, partners and vendors.We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group”) (HKEx stock code: 771), we are well recognized as a leading global IT solutions and services provider for organizations of all sizes and across all industries.The ASL Group’s ultimate controlling shareholder is Beijing Teamsun Technology Co. Ltd. (“Teamsun”) whose shares are listed on the Shanghai Stock Exchange (Stock Code: 600410). The Group is a member of the Teamsun Group which recorded turnover with over RMB 5.0 billion and has over 5,000 employees.With over 2,000 regional employees and an extensive network of leading global partners with whom we have invested heavily over many years, we are able to offer customers a wide range of innovative solutions and services tailored to their specific business needs.For details, please visit to our company web site at http://www.asl.com.hk/Job Responsibilities:

Provide deskside (maintenance) support on hardware, software and application for user
Provide helpdesk and remote IT support if necessary
Provide network and server support (backup and monitoring)
Assist in managing hardware & software inventory and maintain up-to-dated inventory record
Communicate with vendors for all IT related work such as facilities purchasing and repairing
Support the Window system update

Requirements:

Diploma or above in Computer Science or related discipline
2 year or above IT support experience
Knowledge of MS Windows, Office 365 and Exchange Mail
Hands on experience in PC problem diagnosis and end user support
Experience in supporting Windows Server & Linux platform will be an advantage
CCNA / MCP / MCSE holder is preferred, but not a MUST
Knowledge of LAN / WAN and TCP / IP
Can work under pressure and independently
Good analytical and problem solving skills
Good team player, self-motivated, communication skills and hard-working
Good command of spoken and written English and Chinese
Immediately available is preferred

Working Location:

Wan Chai/ Central/ Sunny Bay/ Kowloon Tong/ Chek Lap Kok (7x24)

Working Hour:

5 / 5.5 days

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