AVP, Specialist, Digital, Private Banking

DBS Bank

  • Hong Kong
  • Permanent
  • Full-time
  • 22 hours ago
Business FunctionDBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various asset classes and employ the best strategies and product vehicles to cater to each client’s needs. Coupled with partnerships within the DBS network and with global institutions, we strive to build long-term relationships with our Private Banking clients in Asia by providing them with high quality, timely and extensive wealth management, investment and financial solutions.Responsibilities:
  • Lead the development of online/mobile investment journeys (client facing) and internally used investment platforms (internal facing).
  • Assist in product design (provide user requirements, client/employee journeys, feedback from client surveys, competitor comparisons) to align with business visions and strategy.
  • Collaborate with relevant stakeholders (i.e. Front Office, Product Team, Technology Team, Platform & Digital Teams, Legal & Compliance, COO Teams and Operations) to deliver the end product and to implement digital initiatives to business units within the Bank.
  • Provide trainings and guiding materials to internal stakeholders – RM/IC/ARM/WMO to ensure smooth deployment of initiatives.
  • Create client friendly tutorials and communications and maintain up-to-date contents within DBS public website.
  • Work with and assist stakeholders in generating business strategies and marketing campaigns to deliver KPIs such as acquisition, adoption rates, revenues as well as brand awareness.
  • Provide ongoing support/troubleshooting to internal stakeholders and track and resolve issues with relevant teams related to digital initiatives.
  • Build business cases and track data/statistics regularly to drive penetration, business numbers and future enhancements.
  • Coordinate with regional and local counterparts/stakeholders in delivering the above.
  • Support Team Head in all areas from troubleshooting, training, project management to data analysis.
Requirements:
  • Bachelor and/or above degree in Business, Marketing, Computer Science or any fintech/digital platform related studies.
  • Proficient in excel macros and data programming language.
  • Knowledge in webpage, mobile application and user interface design a plus.
  • At least 3 years of project management experiences with a focus in wealth investment products and/or digital related initiatives. Candidates with lesser experience may be considered for junior ranking.
  • Strong communication and personal skills with the ability to bridge discussion flows between users' wishlist and technology team's technical language/logic.
  • Solid end-to-end project management and implementation skills.
  • Self-motivated and has a passion for digital experiences/trends.
  • Attention to details and has a heart for client centric deliveries.
  • Proactive in identifying and tackling situations with issues and troubleshooting needs.
Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.We regret only shortlisted candidates will be notified.

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