Assistant (Fitness Centre) - 5 Days Work [ Shift Duty Required]
PURE International (HK) Ltd.
- Central, Hong Kong
- Permanent
- Full-time
Founded in 2002 and headquartered in Hong Kong, The PURE Group is Asia’s leading premium lifestyle brand that includes PURE Yoga, PURE Fitness, pureform Pilates, PURE Nutrition, nood food, KURIOS by PURE Apparel, PURE Online and FUZE. PURE Group has locations in Hong Kong, Shanghai, Beijing, Singapore and New York. As of today, the Group has more than 100,000 clients and 2,000 employees. The PURE Group is an integrated community dedicated to helping people lead a happier, balanced 360˚ lifestyle.Our people are at the heart of everything we do. We value the core principles of ‘PUREPath’: Passion, +Attitude, Teamwork, and Honesty. If you believe you align with these values and would be a great addition to our team, we invite you to meet with us!https://www.pure-360.com.hk/en/Responsibilities:
- Answer telephone calls on enquiries
- Assist client for appointments/ sessions booking
- Handle outstanding case e.g., client request/ session transfer etc.
- Take message on feedback/ complaints and follow up with Fitness Manager
- Prepare PT contract and collect payment
- Assist PT booking/ package mapping in PURE360 and assign to trainer
- Session completion and verification in PURE360
- Provide clerical assistance to FM (PT roster, session upgrade/ transfer, PT lead, miss sale, PT handover, etc.)
- Data/ report requested by the team (individual performance, client list, cold call list, etc.)
- Other paperwork (Scanning of PT contracts/documents, forms and sheets, etc.)
- Make cold/warm call to our clients and arrange PT trials to achieve the monthly sales target
- Make after sales services call to our personal training clients to keep the relationship and follow up the service standard
- Get the CPR/AED certified and patrolling on the Gym floor to maintain the safety standard
- F.5 / DSE graduated
- Good command of Chinese and English
- Good communication and interpersonal skill with positive and helpful attitude
- Patient and cheerful personality
- Free access to all PURE Fitness & Yoga clubs
- nood Food & Kurious Discount
- Medical & Dental Insurance
- Marriage Leave, Community Leave
- Comprehensive Career Ladder & On-the-job Training
- Attractive Staff Referral Bonus Program
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