Shift Supervisor - Information Technology

Kwun Tong, Hong Kong
Permanent
Full-time

1 day ago

Together, we can achieve moreThe Bank of East Asia, Limited ("BEA") is Hong Kong’s largest independent local bank with 48 branches, 42 SupremeGold Centres, and 3 i-Financial Centres throughout the city.Overseas, BEA has established a presence in Southeast Asia, the United Kingdom, and the United States. Worldwide, including Hong Kong and the rest of Greater China, BEA operates around 130 outlets and employs approximately 8,000 people. We invite you to become part of our team and to pursue a bright and exciting future.Responsibilities

Monitor the process of IT Operations
Support Incident Management
Perform physical security control of the data centres
Ensure subordinates to comply with the rules & regulated requirements of governing authorities
Observe and analyze ongoing operations, identify problems and provide improvement suggestion
Monitor and maintain service quality of the IT Operations & ensure they have strictly followed the standard operating procedure
Assist Senior Shift Supervisor to improve the skills of staff
Perform any other duties as directed by supervisor
Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work

Requirements

24-hour rotational shift duty required (including Sunday and public holidays)
HKCEE/HKDSE with 5 subjects, including Chinese, English and Mathematics at Level2/Attained/Grade E or equivalent / above; OR
Preferably over 5 years’ of related IT experience covering the following:
At least 3 years in supervisory position
Experience in UNIX, Windows
Knowledge in IBM z/OS and z/OS utilities
Knowledge in Job Scheduling tool
Solid knowledge & experience in maintaining scalable & mission critical IT infrastructure with network, storage, high availability & resilience
Solid experience in managing a 7x24 support team
Holder of ITIL foundation certification is an advantage
Proficient in spoken & written English
Good command in Cantonese, Putonghua is an advantage

Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=4890&PostingSeq=1 or by clicking the "Apply Now" button. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year.

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