Guest Relations Officer (Public Holiday)
M2R Investment Limited
- Causeway Bay, Hong Kong
- Permanent
- Full-time
- All in one beauty and lifestyle service center
- Customer Service / Guest Relation
- Public Holiday
Art Piece Beauty and lifestyle service floor at lobby and VIP Lounge (Causeway Bay)Key Responsibilities:
- Responsible for customer service, ensure frontline services in upmost standard and maintain a good relationship with our guest.
- Handle day-to-day front desk duties such as general enquiry (phone / email), registration, check in / check out, reservation, cashier, etc.
- Perform other duties/ad hoc projects as assigned.
- 1 year working experience in hospitality / tourism / hotel / customer service or related service industry
- Knowledge of booking system and cashier experience is preferable.
- Cheerful, customer-oriented, well-organized with excellent interpersonal skills.
- Good written and conversational skills in both Chinese (Cantonese and Mandarin) and English.
- Immediate available is preferred.
- Candidates with more experience will be considered as Senior Guest Relation Officer/ Guest Relation Supervisor.
**Subject to change
- Conveniences working location, next to MTR station (3 mins)
- Fine and elegant working environment
- Public Holiday
- Attendance bonus
- Incentive package
- Discretionary year end bonus
- Staff Discount in retail store, service center and beauty salon
- Career growth opportunities and training
- Medical and Dental
- Annual Leave
- 牙科保險
- 在職專業培訓
- 有薪年假
- 有薪病假
- 員工購物優惠
- 晉升機會
- 醫療保險
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