Shangri-La International Hotel Management Ltd.Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa. Regarded as one of the world's finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travelers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.As an enviable employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development, you can be sure that potential is identified and nurtured throughout your career.We are seeking a highly skilled, strategic, and results-oriented professional to join our Shangri-La Circle Partnerships team as Assistant Vice President. Partnership who will be responsible for driving commercial growth and enhancing the Shangri-La Circle loyalty program through strategic global partnerships. This role will focus on expanding the program's value proposition, increasing member engagement, and achieving reward points revenue targets. The successful candidate will be a forward-thinking, dynamic leader capable of working cross-functionally and cultivating long-term, mutually beneficial relationships with key external partners.What you'll be doing
Lead the identification, evaluation, and negotiation of strategic partnerships that align with Shangri-La Circle's long-term business goals and objectives. Champion market research efforts to uncover new partnership opportunities across various industries.
Act as the liaison for all partnership-related activities, building and maintaining strong, long-term relationships with external partners. Collaborate with internal stakeholders across functions to ensure effective alignment, communication, and execution of partnership strategies.
Spearhead high-level negotiations with potential and existing partners, defining the scope, terms, and financial arrangements of partnerships. Draft, review, and finalize complex partnership agreements, ensuring terms are mutually beneficial and aligned with Shangri-La's strategic vision.
Lead the development of member-centric partnership across various lifestyle verticals such as travel, retail, sports, culture and concerts. These partnerships are designed to cater to members' preferences thereby enhancing member advocacy, loyalty and program stickiness.
Oversee the development of performance metrics, ensuring rigorous tracking and reporting of partnership outcomes. Provide regular insights and strategic recommendations to senior leadership on partnership performance, including key achievements, areas for improvement, and potential opportunities for growth.
Lead collaboration efforts between internal teams and external partners, ensuring seamless execution of initiatives. Foster strong working relationships with key departments such as Marketing, Finance, and Operations to ensure successful implementation of partnership programs.
Stay informed about industry trends, market dynamics, and competitive threats. Provide thought leadership to senior management, offering insights and recommendations to shape strategic decision-making and uncover new partnership opportunities.
What we're looking for
Bachelor's Degree in Business, Marketing, Hospitality Management, or a related discipline;
10+ years of experience in business development, partnership management, or strategic marketing, with a proven track record of success in driving high-value partnerships and business outcomes.
Experience within the hospitality, financial services, or large-scale loyalty programs is highly advantageous.
Strong strategic acumen with a results-driven mindset and a demonstrated ability to drive business outcomes. Capable of leading high-performing teams and influencing senior leadership decisions.
Exceptional analytical capabilities, with the ability to use data and insights to inform decision-making and optimize partnership performance.
Fluent in English, Cantonese and Mandarin. Ability to navigate complex negotiations and deliver clear, concise, and persuasive messaging.
Highly organized with the ability to manage multiple high-priority projects simultaneously, working independently and proactively.
Advanced proficiency in Microsoft Office (PowerPoint, Excel) and other relevant tools for business analysis and reporting.
What we offerAt Shangri-La, we are committed to providing our employees with rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits including:
Bonus incentive schemes
Opportunities for career progression
Comprehensive health and wellness programs
A collaborative and supportive work environment that values work-life balance
