Assistant Retail Manager (gift items, Kln office + stores)

• Solid retail manager experience, at least 5 years’ experience in retail operations and 2 years’ experience in managerial role
• Good time management, maintain store operations
• Strong ability to drive the business through creativity, extensive gifting items knowledge
• Excellent communication skills in English, Mandarin & Cantonese, work independently and in a team environment
• Able to do shift work pattern, for store management

• Sales management: Plan, execute and drive action plans to achieve daily, weekly, monthly and yearly sales and KPI targets
• Analysing sales reports, indicating key issues, making development plan
• Handle customer opinions and complaints in a timely manner to improve customer satisfaction
• Product management：New product and visual merchandising at stores, annual sales plans of product
• Operation management：Identify manpower needs, manage and recruit new hires, scheduling shop assistants ensuring smooth store operation

Manpower