Customer Services Officer (1-Year contract)

BOC Life

  • Taikoo Shing, Hong Kong
  • Contract
  • Full-time
  • 13 days ago
Job Responsibilities:The incumbent will be responsible for handling enquiries / feedback of customer and bank representatives and delivering quality customer service.Job Requirements:
  • Diploma or above (holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage)
  • 1 year working experience in life insurance with solid customer relationship management experience
  • Excellent customer-service mindset with effective interpersonal and communication skill
  • Good team player, able to work independently and willing to work overtime
  • Positive, attentive to details and good organizing skills
  • Conversant with MS Word, Excel and Chinese Word Processing
  • Proficient in spoken & written English and Chinese
  • Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset
We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please apply with full resume including expected salary to: The Human Resources Department, BOC Group Life Assurance Company Limited, 13/F, 1111 King's Road, Taikoo Shing, Hong Kong or e-mail to:(Data collected will be used for recruitment purpose only.)

BOC Life