
Manager, Customer Due Diligence
- Kwun Tong, Hong Kong
- Permanent
- Full-time
- Collaborate with the business, CDD team and compliance teams to identify potential money mule risks during the onboarding process.
- Ensure all onboarding activities comply with regulatory requirements and internal policies.
- Monitor and analyze transactions and account activities to detect suspicious patterns indicative of money mule activities.
- Utilize advanced analytics and monitoring tools to identify and investigate potential money mule cases.
- Conduct regular reviews of client accounts and transactions to ensure continuous compliance with anti-money laundering (AML) regulations.
- Develop and implement strategies to mitigate identified risks and prevent future occurrences.
- Prepare and present detailed reports on money mule risk activities to senior management and regulatory authorities as required.
- Assist Department Head to develop and maintain policies and procedures related to money mule management, ensuring compliance with regulatory requirements and industry best practices
- Work closely with the business, CDD, compliance team, and other relevant stakeholders to ensure effective management of money mule risks.
- Identify opportunities for process improvements and implement changes to enhance the efficiency and effectiveness of money mule management.
- Bachelor Degree Holder
- Over 3 years of solid experience in Client Due Diligence/ Money Mule Management / FCC investigation
- Solid knowledge and understanding of regulatory requirements relating to Customer Due Diligence and Anti Money Laundering
- Excellent verbal, presentation and written communication skills
- Strong analytical skills
- Good interpersonal skills and a team player
- Good judgement
- Ability to work under pressure
- Independence and robustness
- High level of integrity and professionalism, with High attention to details
- Fluent in English, Cantonese and Mandarin
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.