Duty Manager
K11 ARTUS Limited
- Tsim Sha Tsui, Hong Kong
- Permanent
- Full-time
As the first hospitality extension of K11, ARTUS offers free-thinkers and world travellers a place where they can gather and share ideas, surround themselves with inspiration through art, design and intuitive services. Located at the new global art and design district Victoria Dockside at the Tsim Sha Tsui waterfront.
We now invite energetic, motivated and enthusiastic candidate to join our ARTUS team. We need your creative mindset and valuable experience to make a remarkable movement.
https://www.artus.com.hkWe are now inviting energetic, motivated and enthusiastic candidates to join our growing team of artisans. As an artisan of K11 ARTUS, you are valued and respected and are empowered to create memorable experiences for our guests and residents.We are looking for talent for the position of Duty Manager in our Resident Relations team.Key Responsibilities
- Reports and communications with the Head of Resident Relations on all pertinent matters affecting guest experience
- Reacts to situations to ensure guests receive prompt attention and personal recognition throughout their stay
- Responds to guest needs and resolves problems
- Fully conversant with the emergency procedures to always ensure safety
- Degree or Diploma in Hotel Management or equivalent
- Minimum 5 years in a similar role in luxurious hotel or service apartment
- Strategic thinking, strong problem-solving and organizational skills
- Detail-minded and committed and can work independently under pressure
- Well-developed communication and presentation skills. with excellent command of both spoken and written English & Chinese, fluent in Mandarin preferred
- Knowledge of Opera System
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