Assistant Manager, Fraud Management - Hong Kong Business

HSBC

  • Kowloon City, Hong Kong
  • Permanent
  • Full-time
  • 17 days ago
Job descriptionSome careers have more impact than others.If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key-areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.We are currently seeking a high calibre professional to join our team as an Assistant Manager, Fraud Management.Principal ResponsibilitiesIn this role you will
  • Support in developing and implementing comprehensive fraud awareness campaign for both customer and staff education
  • Assist in developing and implementing fraud prevention content at multiple channels (e.g. social media posts, website)
  • Assist in organizing anti-fraud events such as fraud prevention talk/seminars with internal and external stakeholders (e.g. NGOs, Universities)
  • Serve as a speaker at anti-fraud events, delivering presentations for raising customers’ fraud awareness
  • Support in locally deploy the globally defined processes and procedures that ensure the effective execution of fraud controls
  • Support to drive and execute the implementation of effective fraud mitigation strategies and controls for AMH WPB
  • Assist in providing advice and guidance on the new fraud controls or adjustment of existing fraud controls
  • Prepare MI to support management oversight and reporting in governance meetings
RequirementsTo be successful you will need
  • Degree holder or above (fresh graduates are encouraged to apply)
  • Strong communication, and excellent oral and writing skills in both English and Chinese
  • Strong organizational skills and attention to detail
  • Strong presentation skills, with the ability to engage and influence audiences
  • Be able to work in a fast-paced environment and handle multi-tasks independently
  • Possess strong logical and analytical skills in problem solving
  • Excellent interpersonal and communications skills
Opening up a world of opportunityHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBC