
Senior Investment Consultant – Hang Seng Bank (HK)
- Mong Kok, Hong Kong
- Permanent
- Full-time
- Implement and participate in promotion programs to acquire new and retain existing investment business
- Achieve the sales target by collaborating with Customer Relationship Managers to conduct pre-case study, share sales tactics on FX and structured products and carry out joint-call activities proactively
- Maintain a high standard of customer service and react positively to customer requests
- Support branch sales by sharing sales tactics and providing briefing sessions on investment products
- Conduct tele-prospecting to explore new business opportunities, and provide follow through services to customers, update compliance requirements and provide market updates to sales staff
- University degree in Business Administration or other related disciplines
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.
- Pass the Hong Kong Securities Institute Licensing Examination and IIQE and fulfill the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance
- Proven experience in retail banking, with strong knowledge of investment products
- Good customer service orientation, interpersonal and communication skills
- Strong self-motivation and ability to work independently
- Proficiency in both English and Chinese
- Customer centric mindset and able to manage complex interaction effectively
- Shown strong situation awareness, strong desire to learn and able to work in Agile environment
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers