Job Scope :Reporting to the IT Manager, the job holder has to provide excellent IT support to internal users to ensure smooth and efficient business operation. Daily duties will include the following:Provide technical assistance including online support for internal usersProvide technical service support according to the business needsProvide support and solution includingServers, Mail services, PC systems, networks, security policy, software and hardware as well as internally developed applicationsCarry out troubleshooting, problem analysis and system recovery for network equipment and serversProvide end-user training on office tools / applicationsLiaise with vendors to maintain the computer equipment in good conditionRequirements :A higher diploma / degree in Information System or a related discipline; or equivalent work experienceAt least 1 year of relevant experience in a corporate IT environment, with experience in a professional services industry preferred, fresh graduated will also be consideredSkilled in Microsoft Windows 2K3/2K8/2012/2016 Server, Active Directory, SQL and Office365Experience in supporting Firewall appliance, Routers, Switches, VLAN, WAN, VPN & Remote Access SolutionExcellent communication skills and capable of interacting tactfully with peopleSelf-motivated, capable to work under pressure, hard-working and willing to learnGood problem solving and communication skillsGood command of written and spoken English and ChineseAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.