Job Responsibilities：· Assist in Life Operations projects, including preparing requirements to improve workflow, e-Application platform & automation; prepare/conduct UAT etc;· Participate in drafting operation manuals and guidelines relating to the department;· Assist management in driving initiatives to uplift operations efficiency and customer experience with application of digital strategy;· Work effectively and efficiently with cross-functional departments and external parties to ensure projects are delivered on time, within budget and aligned with company strategy;· Perform any ad-hoc duties as assigned.Job Requirements：· Degree holder in any discipline.· Experience in individual insurance, preferably in operations or project teams.· Fresh graduates are also welcome to apply.· Excellent business analysis, problem-solving, and critical thinking skills.· Strong stakeholder management and communication abilities, with the confidence to influence cross-functional teams.· Proven track record of delivering operational improvements and implementing new systems and processes.· Familiarity with business analysis methodologies and tools.· Ability to translate complex technical information into clear, user-friendly documentation.· Committed to continuous improvement.All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.