Client Executive, B2B (Japanese speaking N2) - Hybrid work mode

ConnectedGroup

  • Hong Kong
  • $20,000-26,000 per month
  • Permanent
  • Full-time
  • 1 month ago
Our client is a renowned company in Tourism industry. They are seeking a Client Executive - B2B (Hybrid working mode) to join the dynamic team.Responsibilities:
  • Facilitate the efficient and effective establishment and administration of B2B accounts.
  • Respond to inquiries and resolve complaints from B2B clients with professionalism.
  • Conduct investigations and provide support for the resolution of case-related issues.
  • Ensure the timely preparation and submission of invoices, reports, and other documentation for clients.
  • Collaborate with Managers to cultivate and maintain comprehensive knowledge of all facets of B2B accounts.
  • Maintain a strong awareness of best practice business processes and ensure compliance with relevant policies.
  • Execute additional projects as assigned, demonstrating flexibility and initiative.
Requirements:
  • Bachelor's degree or above
  • Minimum 2 years of professional experience, preferably in client management, customer service, operations, or project management.
  • Experience in account servicing or sales support/administration, ideally within the banking or finance sector.
  • Proficient in written and spoken English, with fluency in Chinese (Cantonese and Putonghua) and Japanese (N1/ N2 level preferred).
  • Proficient in MS Office, with practical experience using relevant systems such as Excel Vlookup, VBA etc.
Our client offers competitive compensation and benefits, as well as a dynamic and fast-paced work environment. If you are looking for a challenging and rewarding career opportunity, apply to this exciting position by sharing your resume (in word format) with Miyako Ho ( ).For a comprehensive list of current opportunities, please visit www.connectgroup.com.

ConnectedGroup