
Site Reliability Engineer (12-Month Contract)
- Hong Kong
- Contract
- Full-time
- Design, configure, and maintain Jira and Confluence environments.
- Provide day-to-day support for production systems, including monitoring, troubleshooting, and resolving hardware, software, and network issues.
- Collaborate with cross-functional teams to deploy updates, patches, and configurations using CI/CD tools and processes.
- Support end-users by responding to service requests, providing training, and documenting procedures.
- Contribute to the development and automation of support scripts and tools to enhance efficiency.
- Bachelor's degree in computer science, Information Technology, or a related field.
- Minimum of 2 years of experience in system support, administration, or a similar IT role.
- Strong knowledge in DevOps environment.
- Familiarity with CI/CD pipelines and tools.
- Strong understanding of operating systems (e.g., Linux, Windows), networking, and cloud platforms (e.g., AWS, Azure).
- Experience with monitoring tools and ticketing systems (e.g., Jira).
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