Customer Service Executive / Client Advisor (Client Relationship) - Top Luxury Brand (CI-JL-26264)

aimHigher

  • Hong Kong
  • Permanent
  • Full-time
  • 1 month ago
Company DescriptionOur client is looking for a Customer Service Executive to join their team.Responsibilities:
  • Respond to customer inquiries and resolve complaints promptly and professionally.
  • Utilize product knowledge to make relevant recommendations and assist with sales.
  • Process orders, exchanges, and returns accurately and efficiently.
  • Maintain customer records and provide personalized assistance.
  • Strive to deliver a memorable customer experience that aligns with our luxury brand.
Requirements:
  • Previous customer service experience, preferably in luxury retail.
  • Excellent communication and interpersonal skills.
  • Empathy and problem-solving abilities.
  • Knowledge of luxury brand values and sales techniques.
  • Basic computer skills and familiarity with CRM systems.
  • Flexibility to work weekends and holidays, if required.
Interested parties please send your updated resume in WORD format with current and expected salaries (quoting Employer Ref:) to

aimHigher