Customer Service Executive / Client Advisor (Client Relationship) - Top Luxury Brand (CI-JL-26264)
aimHigher
- Hong Kong
- Permanent
- Full-time
- Respond to customer inquiries and resolve complaints promptly and professionally.
- Utilize product knowledge to make relevant recommendations and assist with sales.
- Process orders, exchanges, and returns accurately and efficiently.
- Maintain customer records and provide personalized assistance.
- Strive to deliver a memorable customer experience that aligns with our luxury brand.
- Previous customer service experience, preferably in luxury retail.
- Excellent communication and interpersonal skills.
- Empathy and problem-solving abilities.
- Knowledge of luxury brand values and sales techniques.
- Basic computer skills and familiarity with CRM systems.
- Flexibility to work weekends and holidays, if required.