China Life Insurance (Overseas) Company Limited (“China Life (Overseas)") with presence in Hong Kong, Macau, Singapore and Indonesia is a wholly-owned subsidiary of China Life Insurance (Group) Company, China’s largest financial insurance corporation.ResponsibilitiesAssist in end-to-end supplier onboarding, including due diligence, contract, and compliance checks flow(e.g., KYC, service-level agreements) to ensure seamless integrationEnsure timely update on vendor records managementAssist the benefit redemption processes between customer service teams and vendors, help customer servie team to resolve inquiries/complaints within the required timeline to enhance user satisfactionMonitor partner performance via usage and conversion analytics.Analyze consumer behavior and partner performance data (e.g., redemption patterns, churn rates) to uncover upsell/cross-sell opportunitiesAssist in periodic reports preparation including usage report, conversion rate.Requirements:Bachelor degree or above;Minimum 2 years of experience in business development, partnership management, or fintech/e-commerce operations, with exposure to supplier onboarding or CRM systems.Familiarity with Hong Kong’s regulatory landscape (e.g., PDPO)Proficiency in Excel (pivot tables, VLOOKUP) and PowerPoint for data visualizationFluent in English, Cantonese and Mandarin, good interpersonal, communication skills.