Manager, Operational Risk & Analytics - Insurance

ConnectedGroup

  • Hong Kong
  • Permanent
  • Full-time
  • 25 days ago
Our client, a leading life insurance company, is seeking a Manager to join their Operations Governance team. This role focuses on leveraging data analytics to enhance operational efficiency, reduce operational risks, and foster a strong governance culture across the organization.Responsibilities:
  • Leverage data analytics to support QA programs and uncover operational risk insights
  • Perform data profiling, identify outliers and non-compliant cases, and conduct root cause analysis
  • Design and lead QA programs across customer-facing and frontline operations
  • Monitor and report Key Risk Indicators (KRIs) to ensure process integrity
  • Collaborate with internal audit, risk, and regulatory teams to manage compliance risks
  • Prepare accurate and timely governance reports for both local and group stakeholders
  • Provide risk and compliance guidance on strategic projects
  • Deliver training to enhance risk awareness and promote service excellence
Requirements:
  • Degree in Accounting, Finance, Operational Risk, or related field
  • 5+ years of experience in financial services, preferably within the insurance sector, with hands-on expertise in data analytics using SQL, Python, and business intelligence tools
  • Background in audit or operational risk management preferred
  • Fluent in both spoken and written English and Chinese
  • Strong stakeholder management and presentation skills
  • Detail-oriented with strong analytical and governance mindset
If you are interested in this role, please click "APPLY" or send your updated CV to me at [email redacted, apply via Company website]. Only the shortlisted candidates will be notified. All personal data collected will be kept strictly confidential and will be only used for recruitment purposes.For more job openings, please visit https://www.connectedgroup.com/#ConnectedGroup #StayconnectedAll applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

CTgoodjobs