
Policy Admin Manager (General Insurance)
- Central, Hong Kong
- Permanent
- Full-time
- Responsible for processing new policy applications, renewals, endorsements, and cancellations
- Oversee the accurate and timely recording of policy data and maintenance of policy records
- Develop and implement streamlined workflows and procedures to enhance operational efficiency
- Monitor policy administration performance and identify areas for improvement
- Provide training and support to the policy administration team to ensure high-quality service delivery
- Collaborate with underwriting, claims, and other departments to ensure seamless policy management
- Stay abreast of industry regulations and best practices, and ensure compliance within the policy administration function
- Minimum 5 years of experience in a policy administration role within the insurance industry
- Thorough understanding of general insurance products and policy administration processes
- Excellent problem-solving and decision-making skills, with the ability to think critically and strategically
- Strong leadership and team management abilities, with a demonstrated track record of developing and motivating a high-performing team
- Exceptional communication and interpersonal skills, with the ability to liaise effectively with various stakeholders
- Proficiency in using insurance-related software and technologies
- Relevant insurance qualifications or certifications would be highly advantageous
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