Customer Contact Center Representative
Ralph Lauren
- Tsim Sha Tsui, Hong Kong
- Permanent
- Full-time
- Properly follow through all customer inquiries and complaint cases
- Ability to identify issues and provide best solutions in timely manner
- Working collaboratively with various internal and external stakeholders
- Efficient communication & interpersonal skill and as a good team player
- Prepare reporting and support for administrative task
- Assist ad hoc assignments and projects when needed
- Matriculated
- Minimum 2 years relevant contact center and customer service experience.
- Fluent Mandarin, English and Cantonese speaking
- Good command of English, simplified & traditional Chinese typing
- Proficiency in Microsoft Offices applications including Word, Excel, and Outlook
- Immediate available is highly preferred.