Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French)

Classy Wheeler

Lai Chi Kok, Hong Kong
Permanent
Full-time

8 days ago

Our Client is an online retail/ trading company specialized in electronic and camera products. With their expansion in their global customer service team, they are looking for a foreign speaking (German, Italian, Dutch, Polish, Spanish, French) Customer Service Officer to join the fast growing team.In return, they offer international exposure, fun and energetic work culture. Candidate with relevant skillset and fluent foreign language speaking are welcome to join the team.Job Description

Provide customer service to customers buying online
Answer incoming enquiries through phone calls, email, and live chat
Manage order processing cycle with other departments
Assist customers and ensure they have a smooth buying journey
Any after sales service and troubleshooting
Provide excellent customer service and handle complaints

Job Requirements

Candidate must be eligible to work in Hong Kong
Proficient language on French/ Polish /German /Dutch /Italian / Spanish is a must
Excellent communication skills with relevant experience on customer service is a plus
Past experience or knowledge in electronic products is a plus
Immediately available preferred
Fresh graduates will also be considered
Working hour: 10:00 a.m. - 7:00 p.m. (Mon- Fri)

Classy Wheeler

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