Data Center Supervisor / Team Lead - IC
- Tsuen Wan, Hong Kong
- $30,000 per month
- Permanent
- Full-time
- Manage and supervise operation team to provide daily technical and operational support
- Handle daily operation and administration duties
- Monitor the healthiness of system and provide helpdesk support
- Perform first line problem detection and escalation and perform day-to-day operation support related duties of the system
- Providing on-site technical support; printing and distributing user reports;
- Conducting routine system health check; producing performance reports;
- Executing backup arrangement and supporting operation.
- 5 years in operational support with at least 1 year of management/ supervisor role
- Experienced in IT operations management and data center environment
- Post-qualification operation experience on government IT systems;
- Operation experience in operating a data center with systems supporting at least 200 concurrent users based on UNIX (Oracle Solaris, IBM AIX, etc.) and Windows platforms in a high-availability and cluster environment;
- Experience in project coordination or client services
- Good computer knowledge, communication skills and telephone manner;
- Good command of English and Chinese.
- Willing to work on public holidays & 7x24 roster if necessary;
- Work location: Tsuen Wan;