Data Center Operator, Service Desk (7 x 24 Shift Duty)
iAdvantage Limited
Tseung Kwan O, Hong Kong
Permanent
Full-time
22 days ago
Company OverviewiAdvantage Limited (互聯優勢有限公司) (“iAdvantage") is the wholly-owned subsidiary of SUNeVision Holdings Ltd (SEHK:1686).SUNeVision, the technology arm of Sun Hung Kai Properties, stands as Hong Kong’s largest data centre provider. Established in 1999, SUNeVision has been at the forefront of delivering best-in-class, carrier and cloud-neutral data centre services. With over two decades of experience in data centre design, construction, and management, we empower our customers to leverage our expertise in identifying the most suitable solutions for their IT infrastructure requirements.RESPONSIBILITIES: -Maintain data center operations and provide first-line support to end usersHandle data center incidents, customers enquiries and troubleshootingFollow defined documentation for incident and change managementMonitor data center IT platform systems and network facilitiesSupport all regional data center operations activities7 x 24 shift duty is requiredREQUIREMENTS: -Diploma Holder in computer-related disciplineMinimum 3 years of relevant working experience in IT support or data center operationsGood communication skills and customer-orientedSelf-motivated, able to work independently and under pressureGood command of both spoken English and Mandarin is highly preferredAttractive remuneration and attractive fringe benefits will be offered to the successful applicant. Interested parties please apply with full resume, present & expected salary, available date by clicking "APPLY NOW". For further information, please visit our company website: http://www.iadvantage.net/We are an equal opportunity employer and welcome applications from all qualified candidates. All personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. All personal data collected will be destroyed within 12 months.All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.