Deskside Engineer / IT Engineer (L 1 & L2 Helpdesk)

Hong Kong
Permanent
Full-time

26 days ago

Seamatch Asia Limited is a leading established provider of professional recruitment and contracting services since 1999. With coverage across Hong Kong, China and Singapore, we seek to ensure our clients achieve better organizational performance by recruiting, assessing and engaging the best talents for their businesses.For more information, please visit our web site at www.seamatch.com Grasp the chance!Hong Kong Office
Employment Agency Licence no. 6409727/F, Bonham Circus, 40 Bonham Strand, Sheung Wan, Hong Kong
Tel: 2111 3766
Fax: 3007 1947Job description

Provide Level 1 & Level 2 deskside support including setup, installation, deployment, configuration, and maintenance of hardware and applications.
Address and resolve general queries, incidents, and service requests related to desktops, laptops, and applications.
Documentation, resolutions, and processes in the ITSM platform.
Ensure compliance with company security policies and best practices in all support activities.
Collaborate with internal teams and vendors to ensure seamless technology operations.
1 - 3 years deskside technical support experience
Strong knowledge of Windows OS (10/11), MS Office Suite, Active Directory, network connectivity troubleshooting.

All information provided will be treated in strict confidence and used solely for recruitment purposes. To apply, please quote current and expected salary and send your CV to [email redacted, apply via Company website]

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